Synapse Digitals

Privacy Policy

At Synapse Digitals LLC, protecting the privacy and data of our clients is a core value. We are committed to implementing robust measures to safeguard your information and ensure complete transparency in how your data is collected, used, and protected. Our privacy policy outlines the methods we employ to collect, store, and utilize your data, all with your explicit consent, for purposes such as delivering tailored solutions, providing updates, sharing informative communications, and enhancing our services.

If you choose to discontinue our services, rest assured that any information you have shared with us will remain secure and treated with the utmost confidentiality as outlined in this policy.

Why We Collect Data

At Synapse Digitals LLC, data collection serves as an essential tool to improve our services and create personalized experiences for our clients. The information we collect helps us:

  • Enhance the quality of our services.
  • Tailor solutions and strategies to meet your specific needs.
  • Analyze our performance and engagement to better understand client motivations.
  • Improve our communication and provide relevant updates.

Aggregated data allows us to monitor website traffic, user behavior, and campaign success, enabling us to refine our offerings and provide exceptional value to our clients.

Information Collection and Use

  • Voluntary Data Submission: We only collect data voluntarily provided by you during interactions with our services, such as signing up for a package, requesting a service, or engaging in campaigns.

  • Payment Processing: If you provide payment details, such as credit card information, it is securely processed by trusted third-party payment gateways, including PayPal and Stripe. These providers handle payments exclusively and do not retain or share your information beyond the transaction.

  • Additional Information for Campaigns: In specific cases, such as special campaigns, we may request additional information, including your name, address, and payment details, to ensure proper service delivery.

  • Data Usage: Any data you provide is used solely to deliver the requested services, notify you about updates, or share service-related information. We do not correlate your personal data with location-based information.

  • Managing Your Information: Clients may update, correct, or delete their personal information at any time by contacting us via email or phone.

Revision Policy

At Synapse Digitals LLC, we strive to provide excellence in every project. To ensure your satisfaction, we offer unlimited revisions within the scope of your selected package. Here’s how our revision policy works:

  • Scope of Revisions: Clients can request revisions for their projects without incurring additional charges as long as the requests align with the original design or concept. Major changes or entirely new designs may be subject to separate charges.

  • Turnaround Times:

    • Logos and website designs: 48 to 72 hours.
    • Video projects: 3 to 5 business days.
    • Software, app, and game development: Timelines depend on the complexity of revisions.
    • Digital marketing campaigns: Revision timelines depend on factors such as campaign size, budget, and platform analysis.

Our team works diligently to accommodate revisions promptly while maintaining the highest quality standards.

Data Security and Protection

We employ industry-standard security measures to ensure the safety of your data. All personal information is stored securely and accessed only by authorized personnel for service-related purposes. We do not sell, rent, or share your data with third parties except as required for service delivery or compliance with legal obligations.

Changes to This Privacy Policy

Synapse Digitals LLC reserves the right to update or modify this Privacy Policy to reflect changes in our practices or legal requirements. Any significant updates will be communicated to you through email or our website. We encourage you to review this policy periodically to stay informed about how we protect your data.